AI consultancy · Blantyre, Hamilton & South Lanarkshire
Practical AI for Scotland's small businesses.
AI Alba helps owner-managed businesses adopt AI safely and profitably, from identifying the right opportunities to implementing the tools and training your team to use them well.
Quotes, correspondence and reporting prepared faster.
Enquiries captured and answered promptly, in and out of hours.
Consistent, automated follow-up on outstanding invoices.
Clear policies so AI is used safely and in line with UK GDPR.
AI offers real gains. Knowing where to start is the hard part.
Limited time
Business owners rarely have capacity to evaluate tools, run trials and train staff alongside day-to-day operations.
Data and compliance risk
Using consumer AI tools with customer information without clear controls creates exposure under data protection law.
Advice sized for large firms
Most consultancies are built for enterprise programmes, not businesses with two to fifty employees.
Services
How we help
Every engagement is fixed in scope and price, agreed in writing before work begins.
AI opportunity review
A structured review of your operations, identifying where AI will save time or improve service, with a prioritised, costed plan.
Implementation
Selection, configuration and integration of AI tools with your existing systems, from quoting and bookings to enquiries and invoicing.
Team training
Practical, role-specific training delivered on site, so your team uses AI confidently, consistently and safely.
Governance & policy
An AI use policy, data-handling procedures and tool selection aligned with UK GDPR and your sector's requirements.
Sectors
Applications by sector
Quotations and estimates
Convert site notes and measurements into consistent, professional written quotations.
Enquiry capture
Ensure calls, messages and web enquiries are logged and acknowledged promptly while teams are on site.
Credit control
Automated, courteous reminders for outstanding invoices to improve cash flow.
Scheduling and confirmations
Automatic booking confirmations and appointment reminders for customers.
Approach
A clear, four-stage process
Initial consultation
A free, confidential conversation about your business, objectives and current processes.
Proposal
A concise written recommendation with defined scope, timescales and a fixed fee.
Implementation & training
We deploy the agreed solutions and train your team until they are embedded in daily work.
Ongoing support
Optional reviews to keep your tools, policies and skills current as the technology develops.
About
Commercial experience, applied to AI
AI Alba was founded by Joe O'Hare, who brings 30 years of experience across retail sales, consultancy sales, lead generation and business development leadership. He builds and coaches sales teams and designs the automation, dashboards and reporting systems that support them.
His approach is practical, direct and commercially focused. Technology should deliver measurable results, not activity for its own sake. AI Alba brings that discipline to small businesses across South Lanarkshire, with independent advice delivered locally and in person.
Independent
No commission or referral fees from software vendors.
Local
Based in Blantyre, working on site with clients.
Results-led
Recommendations judged on commercial return.
Serving South Lanarkshire and the West of Scotland
On-site consultations across the area, with remote support available throughout Scotland.
FAQ
Frequently asked questions
How do you protect our customer data?
Data protection is the first consideration in every engagement. We recommend business-grade tools with clear data processing terms, configure them so your information is not used to train models, and document procedures for your team to follow.
Will we need to replace our existing software?
In most cases, no. We prioritise tools that integrate with the systems you already use, including AI features within software you may already licence.
How are your services priced?
All work is quoted at a fixed fee, agreed in writing before it begins. The initial consultation is free of charge.
Is AI suitable for a small business?
Yes. Smaller businesses often see benefits quickly, as time saved on administration has a direct effect on capacity and service.
How long does an engagement take?
This depends on scope. Timescales are set out in your proposal so you know exactly what to expect.
Will AI replace our staff?
Our focus is removing repetitive administration so your people can spend more time on customers and higher-value work. Human review remains part of every process we implement.
Arrange a consultation
Contact us for a free, confidential discussion about how AI could support your business.